Experience our thorough Move Out or Move In cleaning service, meticulously designed to meet your needs. This comprehensive package covers everything from walls and baseboards to kitchen and high-touch zones. Optional add-ons include oven, fridge, windows, carpets, and more. Trust us to restore your space to its original pristine condition, ready for new occupants. At Freedom cleaning & Organizing Ltd., your cleanliness is our commitment.

one person or two, dependent upon the size and condition of the premises.

Absolutely! We charge 1.10/km driven and are happy to serve you.

Unless specified otherwise, our services always include full supplies at no additional cost. Rest assured; charges remain consistent regardless of this circumstance.

Your health and safety are our priority! We are happy to email a copy of our covid-19 protocols to you at your request.

To ensure efficient scheduling and maintain our commitment to providing timely service, we kindly request a minimum of 48 hours' notice for any cancellation. Should a cancellation occur with short notice, a fee equivalent to half of your regular invoice will be applied. Your understanding and cooperation are greatly appreciated.

Upon Request. We understand that unforeseen circumstances can arise, impacting our cleaners' availability. In such cases, if a cleaner becomes ill or requests leave, we will make every effort to accommodate your needs by either rescheduling the appointment or assigning a replacement cleaner. It's important to note that we utilize a detailed checklist for each home or space we clean, facilitating a seamless transition for any team member stepping in. Your satisfaction and the consistency of our service remain our top priorities. Thank you for your understanding.

Indeed, each member of our team undergoes a rigorous criminal record check as part of our hiring process. Upholding integrity and fostering trust are fundamental principles at our company.

Certainly not! While it's not mandatory for you to be present during our cleaning sessions, we believe that initial introductions can help establish a more personable relationship between you and our team, especially if it's our first time servicing your home/space. We operate with transparency and openness, and you're more than welcome to be at home during the cleaning process if you prefer. Your comfort and satisfaction are our utmost priorities.

While instances like this are rare, we acknowledge that mistakes can happen as we are all human. If such a situation arises, rest assured that we will promptly contact you to address the issue. Our priority is to ensure that any valuable items are replaced, and we will make every effort to arrange a satisfactory resolution. Your satisfaction and peace of mind are important to us.

While we pride ourselves on our efficiency, in the rare event of such an occurrence, we kindly ask you to rebook with us. At Freedom Cleaning & Organizing Ltd., we prioritize quality over quantity with every service we provide. Our administrative team will reach out to you within 24 hours to address the issue. Additionally, we encourage you to contact us as soon as possible so we can swiftly resolve any concerns. Your satisfaction is our utmost priority, and we are committed to ensuring a positive experience with every interaction.

We offer cleaning packages to address time constraints effectively. With our fixed pricing, you are guaranteed the same level of cleanliness regardless of the cleaner assigned. Gone are the days of paying for varying paces. Instead, you pay for the job done consistently each time.

With notice, we are happy to customize or adjust your cleaning package to align with your evolving needs and preference. We are committed to providing tailored solutions to meet your requirements.

We highly recommend our pet package for households with pets. This specialized package ensures thorough cleaning of our equipment, crucial for preventing cross-contamination between locations. We prioritize sanitizing our mops, maintaining our vacuums, and cleaning our filters meticulously. Additionally, our pet package includes extra attention to detail, such as eliminating nose prints and thoroughly cleaning floors and furniture. Investing in this package ensures a cleaner and healthier environment for both you and your beloved pets.

Certainly, without our family package, we prioritize cleaning essential areas such as light switches, door handles, and visible floors. However, please note that our standard service does not include tidying or picking up items. If you require additional services such as dusting, making beds, or picking things up in their rooms, these can be added on with our family package.